How to restore organization

[icasadosar]

Hello, 

I created and deleted a test organization (Apigee X in GCP) using the Terraform module (https://github.com/GoogleCloudPlatform/cloud-foundation-fabric/tree/master/modules/apigee), the organization was created with the retention= DELETION_RETENTION_UNSPECIFIED option, so it takes 7 days to be deleted.

I would like to be able to continue testing but it does not let me create a new organization and I cannot find a way to recover the deleted organization.

How can I restore a deleted organization?

Thank you,
Greetings!!!

[ganadurai · Accepted solution]

You need to open a support ticket to get details on restoring deleted organization. And I assume this in not Eval org, as Eval orgs are deleted immediately. 

Thanks

[icasadosar]

Thanks @ganadurai,

Correct, the organization is PAYG.

I can´t open a ticket because the service is basic, is there another way to solve it?

Gretting!

[ganadurai]

Unfortunately Support is the only way to get deleted org restored, this function is not enabled for self-support.

Thanks
Gana

[icasadosar]

thank you, I will talk to support

[donjmilligan]

According to GCP Support in our case:

Apigee organization deletions are a soft-delete as per [1] meaning the organization and its data is retained for 7 days.

[1] https://cloud.google.com/apigee/docs/reference/apis/apigee/rest/v1/organizations/delete#deletionrete...

If you wish for immediate deletion, please respond affirmatively to this Case indicating: "I authorize Apigee to immediately delete the organization and all associated data for Apigee organization ...".

So if you don't have a support subscription then you may be able to wait 7 days until the org is completely deleted, and then you should be able to rebuild it after that. 

[icasadosar]

Thank you @donjmilligan, but the organization has already been deleted.