Developer Portal is NOT working ... error messages from Chrome shown below

[#1]

the errors being reported are below. The developer portal is not completely loading preventing access to ANY data from usergrid/cassandra

SyntaxError: Unexpected end of input(…)xhr.onload @ usergrid-libs.min.js:13
https://api.usergrid.com/null/null/?access_token=YWMtFiCpiOFlEeWXwkF6z0y0DQAAAVNhkOIxHdNW3Ai8mUYqMZN... Failed to load resource: the server responded with a status of 400 (Bad Request)
usergrid-libs.min.js:13 SyntaxError: Unexpected end of input(…)xhr.onload @ usergrid-libs.min.js:13
https://api.usergrid.com/null/null/?access_token=YWMtFiCpiOFlEeWXwkF6z0y0DQAAAVNhkOIxHdNW3Ai8mUYqMZN... Failed to load resource: the server responded with a status of 400 (Bad Request)
https://api.usergrid.com/management/users/fwward2011@gmail.com Failed to load resource: the server responded with a status of 401 (Unauthorized)
usergrid-libs.min.js:14 Uncaught TypeError: Cannot read property 'token' of undefined
https://api.usergrid.com/management/users/fwward2011@gmail.com Failed to load resource: the server responded with a status of 401 (Unauthorized)
usergrid-libs.min.js:14 Uncaught TypeError: Cannot read property 'token' of undefined

[#2]

here is a screenshot of the portal as of 9:37am on 03/03/2016 ...

[#3]

Have you tried logging out and back in? It is working for me and others at this time. If you haven't tried explicitly logging out and then back in, can you please try that? If you cannot do it on appservices.apigee.com can you please try doing it from edge.apigee.com?

[#4]

I did try logging out and back in and got the same results ... I can try it using edge.apigee.com, but I don't have an "edge" account???

[#5]

I get this when trying to go to "edge.apigee.com" ...

The user fwward2011@gmail.com does not belong to an organization.

Log in as another user.

[#6]

I am now getting these specific errors ... it looks like it is not finding jQuery ???

Navigated to https://accounts.apigee.com/accounts/sign_in?callback=https://apigee.com/appservices/%23!/data jquery_min.js?ver=201602252009:18 'webkitRequestAnimationFrame' is vendor-specific. Please use the standard 'requestAnimationFrame' instead. Navigated to https://apigee.com/appservices/ VM3862:1

Uncaught ReferenceError: $ is not defined(anonymous function) @ VM3862:1(anonymous function) @ gtm.js?id=GTM-N52333:77di @ gtm.js?id=GTM-N52333:79af @ gtm.js?id=GTM-N52333:26(anonymous function) @ gtm.js?id=GTM-N52333:112Fg @ gtm.js?id=GTM-N52333:122Pg @ gtm.js?id=GTM-N52333:44
usergrid-libs.min.js:13 SyntaxError: Unexpected end of input(…)xhr.onload @ usergrid-libs.min.js:13
(index):1 GET https://api.usergrid.com/null/null/?access_token=YWMtFiCpiOFlEeWXwkF6z0y0DQAAAVNhkOIxHdNW3Ai8mUYqMZN... 400 (Bad Request)
usergrid-libs.min.js:13 SyntaxError: Unexpected end of input(…)xhr.onload @ usergrid-libs.min.js:13
(index):1 GET https://api.usergrid.com/null/null/?access_token=YWMtFiCpiOFlEeWXwkF6z0y0DQAAAVNhkOIxHdNW3Ai8mUYqMZN... 400 (Bad Request)
(index):1 GET https://api.usergrid.com/management/users/fwward2011@gmail.com 401 (Unauthorized)
usergrid-libs.min.js:14 Uncaught TypeError: Cannot read property 'token' of undefined(anonymous function) @ usergrid-libs.min.js:14xhr.onload @ usergrid-libs.min.js:13
(index):1 GET https://api.usergrid.com/management/users/fwward2011@gmail.com 401 (Unauthorized)
usergrid-libs.min.js:14 Uncaught TypeError: Cannot read property 'token' of undefined

[#7 · Accepted solution]

Hi Forrest -

We made some changes to SSO and there was a period of time where this was a problem for the BaaS UI. 'BaaS UI' or 'BaaS Console' is what we refer to the appservices.apigee.com UI as.

These problems are now resolved. Can you please confirm if it is working for you now?

Thanks,

Jeff

[#8]

Jeff,

The developer portal is now working again.

However, when you first login to the developer portal, there are still two (2) pop-ups indicating errors in finding collections ... they are pink in color and disappear after a few seconds ...

Otherwise, everything appears to be working correctly again.

Thank you for addressing this problem.

Thanks,

Forrest Ward