ApigeeX- Verify API Key- NullPointerException

[DigitalD]

Hi All,

        We are getting the following error while executing Verify Api Key Policy.

{

"fault": {

"faultstring": "NullPointerException",

"detail": {

"errorcode": "Internal Server Error"

}

}

}

The App has only 1 key with 10 products. Few of them are working but for the rest we are consistently getting NullPointerException.

Can someone/@googleTeam guide us on whats the issue here and how this can be solved .

Thanks

[iambaskar]

Hi @DigitalD ,

Sorry, that NPE is happening for your API calls. While this is very unusual - can you please provide more info like org / proxies etc.. for us to debug more? 

Please feel free to create a support ticket if you don't want to share it here. 

Thanks,
Baskar.

[DigitalD]

@iambaskar - Thanks for the response. we have opened a ticket - #46010109:

Please let me know if you need any further details.

Thanks

[dchiesa1]

What Baskar said.

also - to confirm, the NPE should not happen.

What version of Apigee are you using? If you are using OPDK or Hybrid, then you can look in log files, for the MP, for yourself, to get additional details.

If you are using Apigee Edge or X, then the Apigee ops team has access to those logs. So please advise.

also, Can you elaborate on "Few of them are working..."? Does that mean  , for a few of the products? a few of the proxies? Do you have proxies in multiple products? maybe provide more details on what that set of products looks like. 

[DigitalD]

@dchiesa1 - Thanks for the response. Its in ApigeeX.

This particular App has 1 key and 10 products.

1) We have Proxy A - which is referred in Product A and Product B -- works fine. It takes Product A in Verify API Key policy

2) There is ProxyB- which is referred in Product B and Product C throws null pointer exception.

Product A- has path /** -- for all proxies in it

Product B- has path /** -- for all proxies in it

Product C has path / -- for all the proxies in it.

Is there something we are missing here.

For more information , please refer to the  ticket - #46010109:

Thanks