Hi,
is there a way to incorporate a custom form like the one we get on negative feedback to dialoglow messenger. And trigger a webhook or API call once submit is clicked?
Please help!!
Hi,
if you want something custom:
you will need to send a custom payload: https://cloud.google.com/dialogflow/cx/docs/concept/fulfillment#payload and render it in a different way in your frontend.
if you want to reuse the current webchat you can use different rich content: https://cloud.google.com/dialogflow/cx/docs/concept/integration/dialogflow-messenger/fulfillment
Best,
Xavi
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