The possible causes for the HB_FAILED message in the management server system.log file.

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The system.log file shows the following two messages:

2015-04-03 21:32:44,211 org: env: pool-4-thread-1 INFO CLUSTER - ServerState.setState() : State of f2f6394e-da46-11e4-b9d6-1681e6b88ec1 is now HB_FAILED. handle = 192.168.143.27 at 1428096747211 
2015-04-03 21:32:55,722 org: env: RPCClientClientProtocolChildGroup-RPC-0 INFO CLUSTER - ServerState.setState() : State of f2f6394e-da46-11e4-b9d6-1681e6b88ec1 is now CONNECTED. handle = 192.168.143.27 at 1428096748722 

What do the log entries mean?

The HB_FAILED message refers to the Cluster service. The management server would be part of the "management-server" cluster. Each management server in the cluster tries to ping each other once a second. The ping is a RPC call over port 4526. It fails if the pinging server could not open a connection to port 4526 on the receiving server or the receiving server does not give the expected response.

How to further debug the problem?

In the above case, the second log entry indicated the pinging server was able to connect to the other member; therefore, no further debugging is required.

However, if the HB_FAILED failed message continues showing up in system.log, please also check the system.log file on the other member and see if the same error is seen as well in order to better troubleshoot the problems.

The common causes are:

1. The other member is going through a restart,

2. The other member is currently down,

3. The network connection between the two members is down,

4. There was a firewall issue between the two members.

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