Are you a new Apigee Edge SMB customer?
Here is a quick checklist for getting started, including questions to answer for service provisioning, support and training resources.
1.Provisioning.
Please fill out this form: https://pages.apigee.com/apigee-edge-smb-provisioning.html
2.Support
After provisioning is completed, you will have a Support Portal/Chat account for P1 ticket entry.
P1s are defined as a service disruption and the portal and chat tool is the fastest way to get immediate response. The tools should be self-explanatory , but please let us know if you need us to walk you through them. Here are the links.
Log a case at http://apigee.com/about/support/portal with your question/issue
For SSL/vhost configuration, submit a request to https://pages.apigee.com/service-request-ssl.html
b. Community
Our Apigee Community forum is at http://community.apigee.com. Use this for non service disruption questions - Please feel free to ask any question.
c. Subscribe to http://status.apigee.com via SMS or email for updates on Apigee service updates and outages.
3. Technical training
a. We have free online technical developer training at Apigee Academy .
b. We also have many Systems Integration partners (of all sizes) that can help if you are interested in these services.
c. Optionally, we can schedule a "design checkpoint” with one of our Solution Architects at a time of your choice - and also a ‘go live checkpoint’ before you go-live.