Proxy Performance Analytics not showing

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Can someone explain why it's not showing on my dashboard? I am really frustrated 😞

But I get some result when using the API.

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Hello Ronald,

Probably this is not the problem, but just in case, did you verified that both reports, the one for devices and the one for proxy performance are running on the context of the same environment (test/prod)?

If this is not the problem, please create a support ticket including the name of your organization.

https://pages.apigee.com/request-support-general.html

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5 REPLIES 5

I did not notice any issues, did you try changing time interval and selecting the right environment?

or could be your organization specific - i would recommend creating a support ticket here, if the issue persists - https://pages.apigee.com/request-support-general.html

Thanks,

Were you able to get the analytics working?

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Still not working. As you can see in these screenshots stats from 'Devices' from April 14-21. I have lots of requests. But when you take a look at 'Proxy Performance' of the same week, THERE IS NO RESULT.

Can you please tell me what is wrong?

344-cursor-and-rcdelacruz-apigee.png

345-cursor-and-rcdelacruz-apigee1.png

Not applicable

Hello Ronald,

Probably this is not the problem, but just in case, did you verified that both reports, the one for devices and the one for proxy performance are running on the context of the same environment (test/prod)?

If this is not the problem, please create a support ticket including the name of your organization.

https://pages.apigee.com/request-support-general.html

Of course, I verified before posting in here. Anyway, I already filed a report for this. Thanks