need support to access SAS Portal

Working with a client who had an engineer leave the company and now they are unable to access the SAS portal.  How do we go about either trying to identifying who is still listed on the account so we know where to start, or if we could 'reset' and add an account as admin.

Who and how do I call in as I'm pretty sure we don't want to do this on a public forum. 😉   

Any help from an admin would be helpful 

Regards,

Barry

 

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2 REPLIES 2

Hi Barry,

I sent you a private message, please take a look at your inbox.

Kind regards,

James

James  

We are also having issues accessing the SAS portal.  Its basically the same issue described above.  Can you please assist