Yesterday, my clients lost some productivity while AppSheet seemed to experience a problem leading to time-outs during syncing. As far as I can tell, this outage impacted users who use either Appsheet DB or Google Sheets as data stores. There were multiple threads about this issue so it seemed pretty wide-spread. Before realizing it was a system-wide issue, I submitted a ticket about what I thought was a problem with my app only. Early this morning, I got a response saying that my problem was solved, but in no way mentioning the source of the problem, the fact that it was a systemic problem (if it was) or any other details.
I think it's very normal for a data host to provide some sort of announcement when there is an outage. But it seems like AppSheet is concealing their outages. I would feel much better about this platform if they were proactive about broadcasting outages. I'd much rather have AppSheet tell me there's a problem than to have to hear it first from my customers.
Recent days looks like nobody is responsible for anything happening even outrages in AppSheet. All we notice is silence 90% of the time.