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Here's a new problem. Today, my three new notifications are all of the type "posted a discussion" but, if fact, people other than the original poster merely responded to a discussion that had started earlier:
Please look at the following:
Obviously, this is NOT an indication of the initiation of a new discussion topic. The discussion started in December of last year -- not 5 hours ago. However, if you click on this notification, it takes you to the first post in the thread. I'm sure this must have been prompted by the latest post in the thread, but this notification certainly doesn't make it easy to find that. Please fix this.
I am also experiencing the exact issue as mentioned by @Kirk_Masden . Whenever someone posts in an old thread the activity feed summary seems to list the first post (which could be many months ago) in that thread and not the latest one.
@Kirk_Masden wrote:
However, if you click on this notification, it takes you to the first post in the thread.
I also observe exactly the same behavior as described above by @Kirk_Masden
However if I click on the "See All Activity" link to see the details, the latest post is correctly shown in the expanded list of all activities, as shown below.\ and clicking on the link takes correctly to the latest post.
So, the "Activity Feed' Summary view seems to have developed a bug of taking the community member to the first post in a thread instead of the latest one.
@Roderick : Could you please take it up with the concerned development team?
Till the issue is resolved, request you/ the portal development to consider following suggestion that will save the users substantial time.
Please disable the window that pops up when the user clicks on the bell icon. Instead straightaway take the user to the option of "see all activity" as shown in the image below
Instead please directly take the user to all the activity feed that shows up when the user clicks on the link "See all activity" in the image above. So the click on bell icon takes the user directly to all the activity feed as shown in the image below.
Benefit: This will save the users a lot of time that they currently spend due to incorrect summary feed links.
May we know any update on the issue? It is still persisting . May I also again request the portal development team to evaluate the workaround option I suggested till a permeant fix to the issue is applied.
Please note that the activity feed is common irrespective of the board. This means the user sees one and the same activity feed in all boards.
Yes , the issue still very much continues. If you see in the latest screenshot I took from the "Community Feedback" board, the activity feed says Kirk Masden posted as highlighted. Actually it is your post that has triggered the activity feed because Kirk Masden has not at all posted recently ( and at least today in this thread that you can yourself verify) .
This issue causes a time waste in longer post threads with multiple pages . Such an activity feed alert erroneously opens the FIRST post of the thread when one clicks on the alert. So the user then needs to scroll ahead several pages to go to the latest post, thereby wasting her/his time.
Please also note that this issue does not happen in the mobile phone view but only desktop view and the issue also does not happen even in desktop if one clicks on "See All the activity" option to expand the summarized activity feed. It only happens in the summarized activity feed as shared in screenshot. However summarized view is the one anyone uses most commonly and so the issue needs priority attendtion.
Hope it helps.
Hi! One other issue. I decided to "mute" a thread that gives me lots of notifications:
But, when I tried to do so, I found that I have already done so and that my only option is "unmute." Nevertheless, I'm getting notifications:
I wonder what might account for this. Do I have to find the proper comment to mute? I would like to be able to mute the entire thread, even though I have posted to it in the past.
