Hi
I am a billing administrator on the projects in our company and I have access to two billing accounts. We regularly receive invoices from Google for these two accounts but also receive invoices for an account ID which is not listed in the accounts I can see. There is no one currently employed at our company who knows what this account is for.
Is there any way to track down what service this is for and add this account to the ones I can administer?
Many thanks
James
Solved! Go to Solution.
Hi @jamesibb,
Thanks for bringing your question to the Google Cloud Community. For the protection of sensitive information, our team has limited access to account-level data such as billing information. Your best bet is to get in touch with Google Cloud Billing Support. There are several ways to contact Google Cloud Billing support to ask questions about an invoice:
1. For Billing Administrators:
2. For Non-Billing Administrators:
You can still get help through the following channels:
Best of luck!
Hi @jamesibb,
Thanks for bringing your question to the Google Cloud Community. For the protection of sensitive information, our team has limited access to account-level data such as billing information. Your best bet is to get in touch with Google Cloud Billing Support. There are several ways to contact Google Cloud Billing support to ask questions about an invoice:
1. For Billing Administrators:
2. For Non-Billing Administrators:
You can still get help through the following channels:
Best of luck!
Thanks for the help Roderick, I've managed to find the 'Unknown GCP Charge Inquiry' form through the support link you provided and have now submitted a request for help through this.
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